Currently we only accept payments through paypal. You may use paypal even if you do not have a paypal account by using your credit card or debit card.
Stock Orders are shipped within two business days of receiving payment, are shipped via USPS First Class Mail and include insurance.
Custom Orders require a 1-2 week wait as we create the item for you from scratch. Work will begin on the piece once we have received your 50% non-refundable commission fee and it will be mailed when the full price is paid. Please see our section on custom work for more information.
If you are not fully satisfied with your product please contact us to discuss return options.
Custom work has a 50% non-refundable deposit.
The Jeweled Heron is committed to your privacy, we do not sell or give away your information to anyone. Period.
If you need a special piece made just for you feel free to contact us to discuss what you wish to have made.
The price of your custom piece includes a consultation with the designer and confirmation of your chosen design (via photo example or if a One of a Kind piece, by sketch) before it is made. Once the design is decided upon an accurate price estimate for the piece(s) will be provided. Because your jewelry is a custom order we require a non-refundable down payment of 50% of the total cost with the rest of the balance due upon your final approval of the actual photographed piece(s). Once the full balance is received the piece will be shipped to you with the most economical provider unless you specify otherwise (i.e. rush shipping). Shipping costs will include insurance for the piece(s) as losses and damage can sometimes occur no matter how careful we try to be.
Custom-made items take 1-2 weeks to create and ship.
We will work with you to make sure you are 100% happy with the product you receive. Feel free to email with questions!
Do you do Jewelry Parties?
I sure do! Drop me an email to find out more! I regularly travel between Milwaukee, Chicago, and Bloomington/Normal so if you are in any of those locations we can chat about setting you up with your very own Jeweled Heron Jewelry Party! See the Jewelry Party page to find out more about what type of parties we offer and what Hostess Incentives we have available!
Everything in the Jeweled Heron Store was handmade by Heather Surma. If a piece is one of a kind it is noted in the description and in the tags. Other pieces, namely the ones in the gallery, can be made in whatever colors you desire. Commissions welcome! Not all patterns were designed by Heather. We have made an effort to label all designers on our pieces. All designers have given their permission to sell pieces made from their designs.